All Systems Operational

About This Site

Click Boarding is a platform that delivers a guided onboarding experience, removes HR burdens, and minimizes employee anxiety. From being a new hire, to being promoted, to changing roles or offboarding - Click Boarding bridges the gap between talent acquisition and talent management.

If you use Click Boarding for your onboarding, you can keep an eye on the system status here.

Candidate Site (myonboarding.com) ? Operational
Admin Site (clickboarding.com) ? Operational
Public API Operational
Form I-9 ? Operational
E-Verify ? Operational
Single Sign-on (SSO) Operational
Customer Service Technology Platform ? Operational
Communications ? Operational
Process Automation ? Operational
Test (UAT) Environment ? Operational
SFTP Server ? Operational
SFTP Export ? Operational
Background Screening Services Operational
Partner Integrations ? Operational
W4 Tax Engine ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 20, 2025

No incidents reported today.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Resolved - Hello,

With today’s production release, we’ve implemented several enhancements aimed at improving performance—specifically addressing slow response times on the Employee List. We’re pleased to report significantly faster load times as a result.

Here’s a summary of the key updates:

- Implemented infinite scroll on the Employee List to enhance performance

- Changed the default sort order to "employee create date" for faster loading

- Modified the Employee List to exclude records where all associated process flows have been archived

We’re excited about the improvements and hope they make for a smoother, more efficient experience. As always, please don’t hesitate to reach out if you have any questions or feedback by contacting our support team at support@clickboarding.com or (855) 283-5583.

Thank you,
The Click Boarding Team

Apr 15, 14:25 CDT
Update - Hello,

We have identified an issue that is causing undue load on our reporting processes when retrieving records in the employee list within the new Admin UI. Our development team is actively working on a fix to improve load times. We will communicate further details once the fix is available, either through a hotfix or as part of our next release.

In the meantime, if needed, users can revert to the old Admin UI by following these steps:

- Navigate to the Action Center (house icon in the menu).

- Click on the "Old Admin UI" link.

If you have any specific questions or concerns, please don’t hesitate to contact our support team at support@clickboarding.com or (855) 283-5583.

Thank you for your understanding.

Best regards,
The Click Boarding Team

Apr 3, 16:04 CDT
Monitoring - Hello,

Our Development team has implemented a temporary hotfix that allows you to revert to the "Old Admin UI" within your Admin site. To access this option:

- Navigate to the Action Center (house icon in the menu).

- Click on the "Old Admin UI" link.

Using the Old Admin UI will help alleviate the slow response times and degraded performance currently affecting the New Admin UI. In the meantime, our Development team is actively working on a permanent fix to restore the New Admin UI to full functionality. We hope to have this solution available soon.

We truly appreciate your patience and cooperation as we worked to implement this temporary fix.

If you have any specific questions or concerns, please contact our support team at support@clickboarding.com or (855) 283-5583.

Thank you,
The Click Boarding Team

Apr 2, 15:41 CDT
Update - Hello,

First, we sincerely appreciate your continued patience as our Development team works to resolve this issue. Currently, the team is preparing a hotfix that they aim to implement later today. However, the exact ETA is still being determined. We will continue to keep you updated as we make progress.

If you have any specific questions or concerns, please contact our support team at support@clickboarding.com or (855) 283-5583.

Thank you,
The Click Boarding Team

Apr 2, 14:03 CDT
Investigating - Hello,

Click Boarding is currently experiencing intermittent system-wide issues in our Production environment, specifically related to slow response times and degraded performance within your Admin Site. While we work to resolve this issue, you may encounter:

- Delays or restricted functionality for team members with lower permission levels (e.g., Limited, Task Only, Limited Assign Only).

- Slow, inconsistent, or missing search results

- General slow response times across the system.

We apologize for any inconvenience this may cause and appreciate your patience as we work toward a resolution. We will continue to provide updates as we investigate further.

If you have any specific questions or concerns, please contact our support team at support@clickboarding.com or (855) 283-5583.

Thank you,
The Click Boarding Team

Apr 2, 09:31 CDT
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.