All Systems Operational

About This Site

Click Boarding is a platform that delivers a guided onboarding experience, removes HR burdens, and minimizes employee anxiety. From being a new hire, to being promoted, to changing roles or offboarding - Click Boarding bridges the gap between talent acquisition and talent management.

If you use Click Boarding for your onboarding, you can keep an eye on the system status here.

Candidate Site (myonboarding.com) ? Operational
Admin Site (clickboarding.com) ? Operational
Public API Operational
Form I-9 ? Operational
E-Verify ? Operational
Single Sign-on (SSO) Operational
Customer Service Technology Platform ? Operational
Communications ? Operational
Process Automation ? Operational
Test (UAT) Environment ? Operational
SFTP Server ? Operational
SFTP Export ? Operational
Background Screening Services Operational
Partner Integrations ? Operational
W4 Tax Engine ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 10, 2025

No incidents reported today.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
Postmortem - Read details
Jul 7, 21:02 CDT
Resolved - Good Evening,

We’re pleased to inform you that the issue has been resolved. The fix implemented by our development team earlier today was successful, and full functionality has been restored. Additional details regarding the resolution have been posted in the Post Mortem section of this incident.

We sincerely apologize for the inconvenience and truly appreciate your patience as we worked to address the problem.

If you have any questions or need further assistance, please don’t hesitate to contact our support team at support@clickboarding.com or (855) 283-5583.

Thank you,
The Click Boarding Team

Jul 7, 21:01 CDT
Identified - Hello,

Our development team has implemented a fix for the recent login issues and is actively monitoring system performance to ensure continued stability.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we work to maintain full system reliability. We will continue to closely monitor performance until we are confident the issue is fully resolved.

If you have any questions or need assistance, please don’t hesitate to contact our support team at support@clickboarding.com or (855) 283-5583.

Thank you,
The Click Boarding Team

Jul 7, 11:27 CDT
Investigating - Hello,

Click Boarding is currently investigating issues effecting our Production environment. During this time, you or your employees may experience slow response or sporadic errors when attempting to login to Admin or the candidate portal.

We apologize for any inconvenience and will continue to provide updates as we to look into this issue.

For any specific questions or concerns, please contact our support team at support@clickboarding.com or (855) 283-5583.

Thank you,
The Click Boarding Team

Jul 7, 10:59 CDT
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Resolved - Good Morning,

At this time, we consider the issue resolved, as all systems are functioning within normal parameters. We will continue to monitor performance closely to ensure ongoing stability.

Again, we sincerely apologize for the inconvenience and appreciate your patience as we worked to restore full functionality.

If you have any questions or need assistance, please contact our support team at support@clickboarding.com or (855) 283-5583.

Thank you,
The Click Boarding Team

Jul 2, 10:46 CDT
Monitoring - Hello,

We believe we’ve identified the root cause and have implemented a fix aimed at resolving the slow response times and occasional timeout errors. As a result, we are now seeing significantly improved response times across both the Candidate and Admin interfaces.

We sincerely apologize for the inconvenience this issue may have caused and appreciate your patience as we work to ensure full system stability. We will continue to monitor performance closely until we are confident the issue has been fully resolved.

If you have any questions or need assistance, please contact our support team at support@clickboarding.com or (855) 283-5583.

Thank you,
The Click Boarding Team

Jul 1, 16:42 CDT
Investigating - Hello,

Click Boarding is currently experiencing intermittent, system-wide performance issues in our Production environment. These issues are impacting both the Candidate and Admin user interfaces, resulting in slow response times and occasional timeout errors.

While our team is actively working to identify and resolve the root cause, you and your candidates may experience the following:

- Slowness across various areas of the platform

- Delays when interacting with our APIs

- Delays in SFTP exports

We sincerely apologize for the inconvenience and appreciate your patience as we work to restore full functionality. We will continue to provide updates as progress is made.

If you have any questions, please don’t hesitate to contact our support team at support@clickboarding.com or (855) 283-5583.

Thank you,
The Click Boarding Team

Jul 1, 14:19 CDT
Jul 1, 2025
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Resolved - Good Morning,

At this time, we consider the issue resolved, as all systems are functioning within normal parameters. We will continue to monitor performance closely to ensure ongoing stability.

Again, we sincerely apologize for the inconvenience and appreciate your patience as we worked to restore full functionality.

If you have any questions or need assistance, please contact our support team at support@clickboarding.com or (855) 283-5583.

Thank you,
The Click Boarding Team

Jun 27, 09:40 CDT
Monitoring - Hello,

Our development team has implemented load balancing measures to optimize system resources, and we are actively monitoring for continued stability. As a result, we are now seeing significantly improved response times across both the Candidate and Admin interfaces.

We sincerely apologize for the inconvenience this issue may have caused and appreciate your patience as we work to ensure full system stability. We will continue to monitor performance closely until we are confident the issue has been fully resolved.

If you have any questions or need assistance, please contact our support team at support@clickboarding.com or (855) 283-5583.

Thank you,
The Click Boarding Team

Jun 26, 12:02 CDT
Investigating - Hello,

We want to make you aware that Click Boarding is currently experiencing intermittent system-wide issues in our Production environment. These issues are affecting performance across both the Candidate and Admin user interfaces, resulting in slow response times and occasional timeout errors.

While our team actively works to identify and resolve the root cause, you and your candidates may experience the following:

- Errors when uploading files

- Slowness across various areas of the platform

- Delays when interacting with our APIs

We sincerely apologize for the inconvenience and appreciate your patience as we work to restore full functionality. We will continue to provide updates as progress is made.

If you have any questions, please don’t hesitate to contact our support team at support@clickboarding.com or (855) 283-5583.

Thank you,
The Click Boarding Team

Jun 26, 09:18 CDT
Jun 26, 2025